Today, we announced the General Availability of Amazon Q, the most capable generative AI powered assistant for accelerating software development and leveraging companies’ internal data. “During the preview, early indications signaled Amazon Q could help our customers’ employees become more than 80% more productive at their jobs; and with the new features we’re planning on introducing in the future, we think this will only continue to grow,” shared Dr. Swami Sivasubramanian, vice president of Artificial Intelligence and Data at AWS. Employees across every organization collectively spend hours every week searching internal sources for information, piecing together analyses, writing reports, building presentations, creating and searching for insights in dashboards, or adapting content for different customers or audiences. We built Amazon Q Business and Amazon Q in QuickSight to make this much simpler.

Amazon Q Business is a generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive.

Amazon Q Business unites more data sources than any other generative AI assistant available today

Amazon Q Business easily and securely connects to 40+ commonly used business tools, such as wikis, intranets, Atlassian, Gmail, Microsoft Exchange, Salesforce, ServiceNow, Slack, and Amazon Simple Storage Service (Amazon S3)–more than any other generative AI assistant available today. Simply point Q at your enterprise data repositories, and it will search all of your data, summarize logically, analyze trends, and engage in dialog with end users about the data. This helps business users to access all of their data, no matter where it resides in their organization. Watch use cases of Amazon Q Business through its simple web base interface.

Built from the ground up with security and privacy in mind

Amazon Q Business is built to be secure and private by design. It seamlessly integrates with a customer’s existing identities, roles, and access permissions to personalize the interactions for each individual user, while maintaining the highest levels of security. It generates accurate responses based on enterprise information, and customers can restrict sensitive topics, block keywords, and filter out inappropriate content and does not use customer content to train the underlying model for anybody else. If you want to learn more about how to set up and administer Q Business, check out the News Blog: Amazon Q Business.

Generative BI allows analysts and business users to build detailed dashboards in minutes

Amazon QuickSight is AWS’s unified Business Intelligence (BI) service built for the cloud. With Amazon Q in QuickSight, customers get a Generative BI assistant that allows business analysts to use natural language to build BI dashboards in minutes and easily create visualizations and complex calculations. It is also the only BI product where business users can get AI-driven executive summaries of dashboards, ask questions of data beyond what is presented in the dashboards–for instant answers, and create detailed and customizable data stories highlighting key insights, trends, and drivers. Business users can ask to “build a story about how the business has changed over the last month for a business review with leadership” and in seconds Amazon Q creates a story in multiple parts explaining different aspects of their data with specific insights and supporting visuals, including specific ideas of how to improve the business. Users can choose to layout content in an easy to share document or presentation where they can customize text, images, and themes, and use Amazon Q to rewrite and improve the text. You can read more about all the updates to Amazon QuickSight at the AWS Business Intelligence Blog, and watch the Unlock the power of Generative BI with Amazon Q in QuickSight on creating and sharing content based on your own data.

First-of-its-kind capability that helps every employee go from conversation to generative AI-powered app in seconds

Today, we announced a new capability of Amazon Q Business, called Amazon Q Apps (in preview) that allows employees to easily and quickly create generative AI-powered apps based on their company data, without requiring any prior coding experience. With Amazon Q Apps, employees simply describe the app they want, in natural language, or they can take an existing conversation where Amazon Q Business helped them solve a problem and, with one click, Amazon Q will instantly generate an app that accomplishes their desired task that can be easily shared across their organization.

For example, generating employee onboarding plans for new recruits can be a long and laborious process. They require many hours of searching through different data stores and documents to find the appropriate content for the new employee and oftentimes the content is out of date or not specific enough to their role. With Amazon Q, an HR professional can simply describe an app that could pull together a personalized onboarding plan for a new employee, simply by inputting their name and employee ID. In a matter of seconds, Amazon Q Apps will build an app that can automatically generate a personalized onboarding plan tailored to the employee, their role, and the department using the latest data. The HR professional can then share the app with hiring managers across the company to instantly build personalized onboarding plans for their own teams. Now, with Amazon Q Apps, business users can easily, quickly, and securely build an app based on enterprise information to improve their work productivity. Watch the Introducing Amazon Q Apps to see how easy it is to implement.

Bani Bedi, senior vice president, Corporate Development and Strategy at Smartsheet, said:

“Amazon Q Business is streamlining knowledge management and accelerating employee productivity at Smartsheet. Previously, it was too difficult for our 3,300 employees to find the information they needed across public help documents, training courses, and hundreds of all-employee Slack help channels. We have consolidated our organizational knowledge into a single AI engine to give our workforce immediate answers, significantly boosting employee productivity.”

You can hear more in the interview AWS Fireside Chat with Smartsheet.

We’re really excited to share Amazon Q Business and Amazon Q in QuickSight with you. If you want more information on generative AI at AWS, you can find it AWS Generative AI.

About the Authors

Mukesh Karki is GM of Amazon Q Business.

Tracy Daugherty is GM of Amazon Quicksight.

​ AWS Machine Learning Blog

about Infinite Loop Digital

We support businesses by identifying requirements and helping clients integrate AI seamlessly into their operations.

Gartner
Gartner Digital Workplace Summit Generative Al

GenAI sessions:

  • 4 Use Cases for Generative AI and ChatGPT in the Digital Workplace
  • How the Power of Generative AI Will Transform Knowledge Management
  • The Perils and Promises of Microsoft 365 Copilot
  • How to Be the Generative AI Champion Your CIO and Organization Need
  • How to Shift Organizational Culture Today to Embrace Generative AI Tomorrow
  • Mitigate the Risks of Generative AI by Enhancing Your Information Governance
  • Cultivate Essential Skills for Collaborating With Artificial Intelligence
  • Ask the Expert: Microsoft 365 Copilot
  • Generative AI Across Digital Workplace Markets
10 – 11 June 2024

London, U.K.